Legal Information and Policies

a71's Privacy Policy

This policy provides a complete explanation of how every piece of information you provide on the a71 platform is collected, for what purpose it is used, and how securely it is kept.

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Last updated: January 2025
1 Introduction and Applicability

This privacy policy applies to all users of the a71 betting and casino platform. By using the a71 website (https://a71-bet.cam) or creating an account, you are considered to have accepted the terms of this policy.

a71 believes that protecting each user's personal information is a fundamental right. The information you provide on our platform is used only for specific, transparent, and lawful purposes. This policy is prepared in accordance with applicable data protection guidelines in Bangladesh.

The terms set out in this policy serve as a complement to our Terms and Conditions and should be read alongside them. In the event of any conflict, this privacy policy takes precedence on matters of data protection.

This policy applies only to a71's own domain and services. We are not responsible for the privacy policies of third-party links or services.

2 Data Collection

We collect various types of information to register users and provide services on the a71 platform. This information comes from two main sources — information you provide directly, and information collected automatically.

2.1 Information You Provide Directly

When you create an account, log in, or carry out a transaction, the information you provide includes:

  • Full name and date of birth
  • Mobile number and email address
  • National ID or passport number (for identity verification)
  • bKash, Nagad, Rocket, or Upay number (for transactions)
  • Username and password
  • Any information provided when contacting customer support

2.2 Information Collected Automatically

When you use our platform, the following information may be collected automatically:

  • IP address and device type
  • Browser type and operating system
  • Session duration and navigation data on the platform
  • Date, time, and location of login
  • Betting and gaming history, and financial transaction records

This information is collected because it is essential for running a secure service. The amount of data collected is always kept to the minimum necessary level.

3 Purpose of Data Use

a71 uses collected information only for the specific purposes listed below. User data is not sold to any advertiser or unrelated third party.

  • Account registration, verification, and management
  • Processing deposits, withdrawals, and financial transactions
  • Managing bonuses, rewards, and VIP benefits
  • Preventing fraud and ensuring account security
  • Providing 24/7 customer support and resolving issues
  • Improving platform quality and developing new features
  • Meeting applicable legal obligations
  • Sending necessary notifications related to a71 services

Your information is not used for profiling or automated decision-making that could work against your interests. We monitor account activity to ensure responsible gaming — read our Responsible Gaming page for more details.

4 Data Storage and Security

a71 applies industry-standard technical measures to protect user data. All sensitive information is transmitted via SSL encryption and stored in an encrypted state.

4.1 Security Measures

Notable elements of our security framework include:

  • 256-bit SSL/TLS encryption — on all data transmissions
  • Passwords stored as encrypted hashes, never in plain text
  • Automatic alerts on suspicious logins or transactions
  • Restricted staff data access — on a need-to-know, minimum-permission basis
  • Regular security audits and updates

4.2 Retention Period

Data is retained for as long as your account remains active. Even after account closure, financial transaction records and identity verification data may be kept for a defined period to meet legal requirements.

Despite best efforts to protect data, complete security on the internet cannot be guaranteed. However, a71 is prepared at all times to detect and address any security issue promptly.

5 Sharing Data with Third Parties

a71 never sells, rents, or exchanges your personal information. However, limited information may be shared with the following parties in specific circumstances:

  • Payment processors: The information necessary to complete bKash, Nagad, Rocket, and Upay transactions is shared with those services.
  • Identity verification services: Relevant information may be shared with an approved identity verification provider for account verification.
  • Game providers: Session data required to run games from Evolution, Pragmatic Play, PG Soft, and other studios is transmitted to their servers.
  • Legal authorities: Information may be disclosed to comply with applicable laws in Bangladesh or court orders.
  • Fraud prevention: Specific information may be shared with relevant agencies to detect financial fraud or illegal activity.

Even in these cases, only the minimum necessary information is provided. Our agreements with third parties include data protection terms.

6 Cookies and Tracking

The a71 platform uses cookies in your browser to ensure the platform functions correctly and to improve your experience.

6.1 Essential Cookies

Without these cookies, the platform cannot function properly. They are used for session management, maintaining login state, and ensuring security. Essential cookies cannot be disabled.

6.2 Analytical Cookies

These cookies help us understand how users interact with the platform so we can improve the quality of our service. The data is analysed in aggregate and is not used to identify any individual.

Most browsers include controls for managing cookies. However, disabling essential cookies will prevent you from logging into your a71 account or completing transactions.

We do not use tracking cookies from third-party advertising networks that monitor your online activity.

7 Your Rights

Every user registered with a71 has the following rights over their own data. To exercise these rights, please contact our support team.

  • Right of access: You may request to know what information has been collected about you.
  • Right to rectification: You may request correction of inaccurate or incomplete information.
  • Right to erasure: In certain circumstances you may request that your data be deleted, although data required to meet legal obligations will fall outside this scope.
  • Right to restrict processing: You may request that the use of your data for certain purposes be restricted.
  • Right to object: You may request at any time that marketing communications be stopped.
  • Right to data portability: You may request your account data in a structured format.

We aim to respond to any request to exercise a right within a maximum of 30 business days. For urgent matters, our live chat service is available 24/7.

For answers to common questions, read our FAQ — it covers many questions about accounts and data.

8 Protection of Minors

a71 is an adults-only platform. The minimum age to use our services in Bangladesh is 21. We do not knowingly collect information from anyone under the age of 21.

Age verification is a mandatory step at registration. If a user provides a false age, their account will be suspended immediately and the associated data will be securely deleted.

If you are aware that someone under the age of 21 is using our platform, please notify our customer support immediately. Further details on this matter are available on our Responsible Gaming page.

9 Policy Changes

a71 reserves the right to amend or update this privacy policy when necessary. The following process is followed when changes are made:

  • Users will be notified by email or on the platform at least 7 days before any significant change takes effect.
  • The "Last updated" date at the top of the page will be revised.
  • Continued use of the platform after a change takes effect will be taken as acceptance of the updated policy.

We recommend that users review this page regularly to stay informed about the latest privacy policy.

Changes to the policy may also be accompanied by changes to our general terms of service, which can be found on our Terms and Conditions page.

10 Contact

If you have any questions, concerns, or requests regarding this privacy policy or your data, please contact us through the following:

a71 Privacy Support Team

24/7 live chat and email support available in Bengali and English

Live chat: available 24/7

Upon receiving a request related to your data protection, we will verify your identity and respond as quickly as possible. a71 believes that transparency and accountability are the foundation of a trustworthy platform.