Safe and Informed Betting

a71 Responsible Gaming

Gaming should be enjoyable, not stressful. a71 believes that entertainment stays healthy when you stay in control of your time and money. This page provides detailed information on tools for responsible betting, warning signs, and ways to get support.

21+ Only 24/7 Support Self-Exclusion Available SSL Encryption
Our Commitment

Making sure gaming does not become a problem

Whether you enjoy casino or sports betting at a71, the goal should be entertainment. Most people play responsibly and stay within a set budget. However, for a small number of people, habitual betting can have a negative impact on daily life.

That is why a71 provides responsible gaming tools for every member. If you read our Terms and Conditions, you will see that responsible behaviour is a condition of membership. Deposit limits, session limits, and self-exclusion options are available directly in your account and can be used at any time.

Remember, betting is not a source of income — it is entertainment. There is no guarantee of winning, and repeatedly placing bets in the hope of recovering lost money can be a sign of addiction.

21+

Age Verification is Mandatory

To register and bet at a71, you must be at least 21 years old. Underage users are strictly prohibited from opening an account or taking part in any betting activity.

Control Tools

Set your own limits

These tools are available as soon as you log in to your a71 account. Using them is a sign of strength, not weakness.

Deposit Limits

Set a fixed cap on your daily, weekly, or monthly deposits. Lowering a limit takes effect immediately; increasing it requires additional verification.

Session Time Limits

Set a maximum duration for each session in advance. Once the time is up, you will be logged out automatically, making it easier to avoid long, uninterrupted betting sessions.

Reality Reminders

After a set period, a notification appears reminding you how long you have been playing and how much you have spent — giving you a moment to pause before making further decisions.

Temporary Self-Exclusion

You can temporarily suspend your account for anywhere from one day to six months. During this time, you will not be able to log in or place bets, and no promotional messages will reach you.

Permanent Self-Exclusion

If you feel you need a long-term break from betting, you can choose permanent self-exclusion. This is irreversible — your account cannot be reactivated.

Activity History

Your full betting and deposit history is available in your account. Understanding your own patterns is a big help when making decisions.

Stay Alert

Warning Signs of a Problem

If any of the following situations are occurring in your life, you should take them seriously. Ask yourself honestly.

You keep placing bets to try to recover lost money and cannot stop.

You are borrowing money from family or friends to bet.

You are hiding your gaming from family and people close to you.

You are prioritising betting over work, study, or family responsibilities.

You are spending money needed for daily expenses on betting and facing financial difficulties afterwards.

You feel irritable or uncomfortable when you are unable to bet.

Ask Yourself

Am I betting beyond my budget?
Is betting affecting my sleep or peace of mind?
After a loss, am I placing even more bets out of anger or frustration?
Am I thinking about gaming even while I am working?
Can I be honest with my family about my betting?
Informed Decisions

Build responsible betting habits

Before You Start Betting

  • Only bet money that you can afford to lose without it affecting your daily life.
  • Set a fixed budget before each session and do not go beyond it.
  • Never think of betting as an alternative source of income — it is purely entertainment.
  • Avoid betting when drinking alcohol or when you are very tired.
  • Read a71's FAQ to familiarise yourself with the rules of the games.

Protecting Family and Loved Ones

  • Do not leave your personal account logged in on any device that children can access.
  • Keep your banking app or mobile wallet passwords separate from other family members.
  • If you suspect an underage person is using a71, report it to live chat immediately.
  • Under a71's Privacy Policy, your personal information is kept secure — no one can access your betting details.
  • If family members express concern, take it seriously — a loved one's worry is often the first signal of a problem.
Getting Help

Asking for help takes courage

If you feel you have a problem with betting, you do not have to face it alone. Help is available from three directions — a71's support team, family, and professional counsellors.

a71 Live Chat Support

a71's live chat is available seven days a week, twenty-four hours a day. You can communicate in both Bengali and English. If you want to activate account limits or self-exclusion, let us know right away — no questions will be asked.

Contact by Email

If you prefer to explain things in writing, email us at [email protected] — the team typically responds within a few hours. All responsible gaming requests are given priority.

Professional Advice and Family

Telling a family member or trusted friend is the first and most important step. In addition, speak with a mental health counsellor — professionals who can help with behavioural addiction are available in Bangladesh.

Remember: To learn more about a71, read the About Us page. Asking for support is never a sign of weakness — seeking help at the right time for your own and your family's wellbeing is the right thing to do. The a71 team is always here for you.

FAQ

Questions about responsible gaming

After logging in to your a71 account, go to the Settings section and look for the "Responsible Gaming" option. There you can set separate daily, weekly, and monthly deposit limits. Lowering a limit takes effect immediately. If you run into any issues, contact us via 24/7 live chat.

When a temporary self-exclusion period ends, your account is not reactivated automatically — you must submit a request yourself and complete an additional verification process. However, if you choose permanent self-exclusion, your account can never be reactivated — this is a final decision.

This is a serious matter. Contact a71 immediately via live chat or by email at [email protected]. a71 does not allow underage users to access accounts without verification — any such report is investigated and appropriate action is taken.

Yes, medical science recognises betting or gambling addiction as a behavioural addiction. It is not a lack of willpower — it is a mental health condition that can be treated with professional support. Talking to family and trusted friends, as well as a mental health counsellor, is the most effective course of action.

Yes. Your account balance remains unchanged during a self-exclusion or self-ban period. Once the period ends (or after completing the applicable process for permanent exclusion), you will be able to withdraw. Contact live chat for more details.

a71 monitors members' betting activity, and if any unusual pattern is detected, protective measures may be taken. This is done in the interest of the member's safety — not as a punishment. Your personal information remains protected.
Learn More

Related pages